Donut Frost 6 Meal Cordless Automatic Pet Feeder

I was worried about the app and Wi-Fi and connecting them, but it’s just the Smart Life app, and when I opened it with the Donut plugged in, it “found” it right away, then I just had to enter my Wi-Fi password. Now I’m feeding my dog from 400 miles away while I’m working 16 hour days. Tomorrow I’ll be feeding him from San Francisco, I live in L.A. But his regular food is always out, I use this for treats like lunch meat or that mix with chicken and egg and carrot. Then I’ll use bacon for the last couple slots, that holds up better without cooking. It’s so fun to press the button and know that it’s spinning and making him excited!

My cat is 12 years old and recently diagnosed with IBD, so she requires small meals throughout the day. I couldn't handle the 6am feeds and feeds every few hours anymore (I work from home and it makes it impossible to get any focused work done) so I was really hopeful when I found this product.

I think the app and product could use some work. It's advertised as being cordless and wifi enabled, but they don't clearly tell you (there's very small fine print language in one of their product images, which I saw after receiving the feeder) that you can't actually utilize the wifi function unless it's plugged into a power source. When in "battery mode" the app constantly sends notifications that the feeder is in low power/battery mode and needs to be plugged in, and the little red light on the feeder telling you the machine is unplugged doesn't turn off like it's supposed to, so it's just constantly on (which gives me anxiety). Also, there's no indicator light for the battery, so you have no clue when it's fully charged or running low on battery. I emailed them, and they advised it should be charged for 6 to 8 hours and that the little red indicator light for the power source should turn off on its own after some time (it never turned off).

The feeding tray that comes with the feeder is a nice BPA free plastic, but it has pretty poor temperature conductivity with the ice packs if you plan to use it for wet food (you have to order the stainless steel version separately).

I think my cat is still getting used to the feeder since she doesn't really seem interested in eating out of it during the day. Ultimately, I'll probably continue using the product for the early morning feeds and maybe when I'm gone for extended hours.

I had an issue with the Donut Frost I ordered. It would randomly disconnect from the WiFi.

I did all of the troubleshooting with Laura to isolate the issue. Since the issue was intermittent and didn’t follow a pattern, I wasn’t able to get a video for Laura right away. However, Laura offered to replace the device under warranty. The replacement arrived quickly and I set it up.

I’m so glad I came across this product. Since I work during the day, there wasn’t an easy way for me to feed my cat fresh wet food. She can’t have dry food because she has not teeth. But once I found this product, it was the answer I was looking for.

My cat is now fed on a regular schedule. I even upgraded to the stainless steel tray. Which is a much nicer option and easier to clean. I hope the team finds a way to incorporate a slow feeder tray insert to help with those that have animals that like to quickly eat their food. I have a standalone ceramic dish that I sometimes use with my cat. I’m not sure if the team could make it out of plastic or metal, but it would be wonderful to have that option.

I purchased two of these feeders. They work great for our cats. I have them set for 2 meals a day. They like to eat breakfast early at 5 am so having the ability to set a meal time ahead is perfect. Easy to clean. The seller is very responsive to any questions. Overall very happy with my purchase.

I bought this feeder a year ago for my aging cat who has no teeth and needs small meals of wet cat food throughout the day. This was the perfect solution to provide her with fresh, cooled meals all day while I’m at work. It also helps me sleep more throughout the night by delivering her food early in the morning before she has the chance to try and wake me up for food! The battery lasts a whole month and lets me know when it needs to be charged before it dies. The top of the feeder broke about a month ago when I was trying to remove the control console for cleaning (which was my mistake, no fault of the quality of the product) and I informed iPettie and they quickly and graciously honored my 1 year warranty. I recommend this product to anyone who has a cat, and my sister already bought two - one for each of her own cats!