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Shipping Policy

DO YOU SHIP WORLDWIDE?

We currently only support delivery to the United States. This includes all 50 US States but not US territories or islands. 

WHERE DO YOU SHIP FROM?

iPettie products will be shipped from Amazon warehouses located in different regions around the US. For replacement accessories such as filters and pumps, we sometimes ship from our warehouse in Nevada. 

SHIPPING RATES AND DELIVERY TIME

For shipping within the contiguous US, we charge no shipping rate. For non-contiguous areas (Alaska and Hawaii), we might charge extra fees.

Please allow 2-3 business days for the Amazon warehouse to handle and process the order. In general, you can expect to receive the package in 3-5 business days. If there are any unexpected incidents that happen to your package, customer support will update the tracking info as soon as possible. 

DO YOU PROVIDE TRACKING INFORMATION?

Yes, the tracking number will be emailed to you as soon as it is available.


If you have any other questions, please feel free to email us via support@ipettie.com for more detailed information. 

Use coupon code WELCOME10 for 10% off your first order.

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